Refund & Cancellation Policy

Paid plans are paid in advance for 30 days and do not renew on their own, so there is no subscription to cancel: if you do not pay again, the shop returns to the Free plan when the period ends. Your data is kept.

A paid plan starts as soon as the payment succeeds, so a period that has started is not refunded, except when:

• you were charged more than once for the same order; or
• you were charged, but the plan was not activated within 24 hours and we could not fix it.

In these cases we refund the full amount.

Email shivaghatuwal123@gmail.com within 7 days of the payment, with your shop name and the Razorpay payment ID (it is in the payment confirmation from Razorpay). We reply within 2 working days.

An approved refund is sent back to the original payment method through Razorpay, and usually reaches you in 5 to 7 working days, depending on your bank.

See Contact us.