Terms & Conditions

HixapOS is online software for shops in India: billing and invoices, customer khata, inventory, purchases, reports and an AI business assistant. It runs in your web browser and can be added to your phone's home screen.

• You must be at least 18 years old and use the Service for a business.
• Give correct details and keep your password secret. You are responsible for what happens under your account.
• The shop owner is responsible for the staff accounts they invite, and for removing them when they leave.

• The Free plan costs nothing. Paid plans and their prices are listed on the Pricing page.
• A paid plan is paid in advance for 30 days, through our payment partner Razorpay. It starts as soon as the payment succeeds.
• Plans do not renew automatically. When a paid period ends, the shop returns to the Free plan and its data is kept.
• We may change prices. A new price applies only to payments made after the change, never to a period already paid for.
• Refunds are covered by our Refund & Cancellation Policy.

The records you enter - sales, invoices, items, customers, khata and so on - belong to you. We use them only to provide the Service, as described in our Privacy Policy. You are responsible for having the right to store your customers' details and to send them messages.

You agree not to:

• use the Service for anything illegal, including false invoices or tax evasion;
• try to reach another shop's data, or to break, overload or get around the Service's security;
• copy, resell or rent the Service without our written permission.

The assistant's answers are generated automatically and can be wrong. Check them before relying on them, and do not treat them as tax, legal or financial advice.

We work to keep the Service running and your data safe, but we cannot promise it will never be interrupted. Keep copies of records you must keep by law, such as printed or downloaded invoices.

The Service is provided "as is". As far as the law allows, we are not liable for indirect losses such as lost profits, and our total liability for any claim is limited to the amount you paid us in the 3 months before it.

You can stop using the Service at any time, and ask us to delete your shop's data (see the Privacy Policy). We may suspend or close an account that breaks these terms, and will tell you why.

We may update these terms. The date at the top shows the latest version. If a change is significant, we will tell account owners by email or in the app before it applies.

These terms are governed by the laws of India. Disputes are subject to the courts at Hyderabad, Telangana.

Questions about these terms: shivaghatuwal123@gmail.com, or see Contact us.